Ruiyou Import and Export Trade Co., Ltd.
1. Processing Time
Once your order has been successfully placed, our team will begin processing your order immediately. This includes product inspection, quality assurance, packaging, and coordination with our shipping partners. Typically, order processing takes between 1 to 3 business days. However, during peak seasons or special promotions, processing may require additional time.
Please note that orders placed during weekends or public holidays will begin processing on the next business day. We strive to process all orders as quickly as possible to ensure fast delivery to our customers.
2. Shipping Methods and Estimated Delivery Time
We offer several shipping options to meet your needs:
| Shipping Method | Region | Estimated Delivery Time |
|---|---|---|
| Standard Shipping | International | 7-15 business days |
| Express Shipping | International | 5-10 business days |
| Domestic Shipping | China | 3-5 business days |
Please be aware that these are estimated delivery times. Actual delivery may vary due to factors such as weather, customs clearance, or carrier delays.
3. Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of your order. The total shipping fee will be displayed at checkout before final payment. For bulk orders, we may offer customized shipping rates — please contact our team for a tailored quote.
4. International Shipping & Customs
For international orders, import duties, taxes, and customs clearance fees may be applied by your local customs office. These charges are the responsibility of the customer and are not included in the product price or shipping fee. Please check with your local customs authority for more information before placing an order.
5. Order Tracking
Once your order has been shipped, you will receive an email notification containing your tracking number and a link to track your shipment in real time. We recommend monitoring your tracking information regularly to stay updated on your delivery status.
